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[On the Shanghai study trip] We travelled to the factory that supplies Phoenix with its herbal granules, and this was very impressive. The testing of the herbs and granules at the factory was extremely thorough and advanced. The thoroughness of the whole operation and the strict adherence to quality standards explain why the quality and reliability of the products that Phoenix sells are of such high quality.
Rosemary Lillie / Acupuncturist & Physiotherapist, West Wimbledon Physiotherapy Clinic
I want to personally thank the amazing team at Phoenix for all the support you have given both me personally and my colleagues in supporting our endeavours in London, in the aftermath of the Grenfell Fire. Without your generosity we would not have been able to get the project off the ground, let alone continue to support the community nearly 5 months on. So thank you again for your heartfelt generosity and compassion. It is having companies like yours with a commitment to quality and leadership that makes me very proud to be both a Chinese medical practitioner and a loyal customer.
我的配方药源自凤凰,因为凤凰已经做到了可以配合我的工作,适合我诊所的发展。另外,我发现凤凰医药的质量是首屈一指的。简而言之,凤凰和所有优秀组织一样,以客户为中心,以需求为导向。
Dr. Trevor Wing / MBRCP FRCHM MBAcC BSc (Hons) MSc (Dist) DMed(img)
I chose Phoenix as my supplier because they have a genuine passion to provide the best quality possible and also to develop herbal practice through an unrivalled range of pao zhi forms which are important to get accurate clinical results.
Tony Harrison / LicAc, MRCHM
Acupuncture & Chinese Herbal Medicine
The Natural Health Clinic
The team at Phoenix have always been friendly and helpful, and are a pleasure to work with. As practitioners of Chinese herbal medicine in the UK, we are fortunate to have a company like Phoenix supplying us with good quality medicinals.
Frances Turner / Practitioner, Oxfordshire
Over many years of practice, I had tried all of the herbal granules and powders available on the market and I can confidently say that Phoenix Medical is the best there is. Phoenix's products are extremely easy to dispense and they do not clump like other brands. I started using Phoenix/Tianjiang concentrated herbal granules two years ago and since then, my patients have seen significant improvements with their treatments compared with other brands.
Ai Zhong Chen / TCM Practitioner, Chinese Hospital Birmingham
We have used Phoenix herbs since we opened in September 2013 and have been very pleased with the service we receive. Orders generally arrive the next day and rarely do we have any problems with the order itself. Any issues that have arisen have been resolved promptly and without fuss. We have found the quality of the herbs to be consistent and our practitioners choose the acupuncture needles over the other brands tried. The staff have always been friendly and responsive and in the dispensary, we hold up Phoenix as the Gold Standard that we wished all suppliers attained!!
Lucy Blunden / Dispenser - The Park Clinic / Middlesex University London